Technical Support

Ongoing technical support and software updates for WinCounter is available as an annual subscription. If you have purchased a current update & support subscription, you are eligible for technical support by email or this web site. Click here for update/support subscription pricing.

First check that the answer to your question is not in our list of Frequently Asked Questions
If you don't find the answer there, you can fill out the support request form below or send email to support@wincounter.com giving full details of your question. Please also include your WinCounter licence name in the email.

Email WinCounter support

Send the details of your support request by email.

This opens your usual email app with the subject filled in. This website does not collect or store your details.

Include your WinCounter licence name, software version, Windows version, and a clear description of what happened.